Resolved
Withdrawal issue
Object 
XM
Issue
Others
Requirement
2020031880011651849
Amount
$20,000(USD)
Time
4day13hour
Mediation Progress
Hong Kong 2021-09-18
Solved after user's confirmation 
YANXIANGYU
YANXIANGYUUnited Kingdom 2021-09-13
Reply XM
Dear customer, please send your problem to the official customer service or to chinese.support@xm.com. We will look into the problem and arrange staff to give you a reply as soon as possible. If you have contacted with the official customer service, please keep communicating with the 24-hour customer service online or send email. As for access to the customer service, please visit XM official website https://www.xm-intl.com/cn/ and click the upper right coner [online customer service]. XM provides you with 24-hour online customer service from Monday to Friday. It's our pleasure to serve you. Thank you.
Reply
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Hong Kong 2021-09-13
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-09-13
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-09-13
Start Mediation YANXIANGYU
YANXIANGYUI withdrew the investment and then my bank account was blocked. The customer service did not reply. Beware.
Start Mediation
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