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Resolved
ZFX quoted incorrectly and refused to compensate.
Object
ZFX ZFX
Issue

Others

Requirement

compensation

Amount

$1,295(USD)

Time

96day17hour

Mediation Progress
Solved after user's confirmation
YANGXIANSHENG2717
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YANGXIANSHENG2717
跟平台经理沟通过了,达不到我的赔偿标准金额

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Reply
ZFX
您好,关于您投诉的问题我司已经了解,请您与平台官网客户经理联系,谢谢。

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YANGXIANSHENG2717
快一月了没人处理 平台就是这样子对待客户吗

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YANGXIANSHENG2717
平台赔偿金额不合理 接受不了 连平台经理都觉得是平台的问题和责任

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YANGXIANSHENG2717
平台给的反馈 和强行平仓的交易ji lu

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YANGXIANSHENG2717
On January 11, at 9:30 pm, CPI data. I used four brokers to trade at the same time, including INFINOX, CWG, STARTRADER, and ZFX, but only ZFX's Gold quotation reached an outrageous 2049, and the slippage reached 2050. The highest gold quotation on the other three platforms is only around 2040, and ZFX is $9 higher. ZFX still refuses to admit that its quotation is wrong, which is extremely shameless. Attached are screenshots of Gold quotations on the four platforms as well as screenshots of MT4 that I have. My MT4 trading account: 981860

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