Resolved
Agent act on behalf of customer and trading to liquidation
Object 
TMGM
Issue
Others
Requirement
compensation
Amount
$900(USD)
Time
22day3hour
Mediation Progress
Hong Kong 2022-12-07
Solved after user's confirmation 
ENEN12643
ENEN12643Hong Kong 2022-12-05
Supplemental Materials ENEN12643 
ENEN12643Do the IBs under your platform have no relation with you? So hilarious
Supplemental Materials
Australia 2022-12-01
Reply TMGM
After checking, the customer's loss in trading is not related to the platform. We have communicated with the customer about the problem without reaching an agreement. Now we are looking forward to further communication.
Reply
Hong Kong 2022-11-16
Supplemental Materials ENEN12643 
ENEN12643Please check the records of account liquidation and the IB working for your platform.
Supplemental Materials
Australia 2022-11-16
Reply TMGM
Dear customer, with regard to your problem, please submit the detailed information about your account and order by email to the official customer service mailto:support@tmgm.com, and we will reply as soon as possible after an investigation. Have a good time.
Reply
Hong Kong 2022-11-15
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-11-15
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-11-15
Start Mediation ENEN12643
ENEN12643I actually borrowed money to trade. Publish some fake profit charts.
Start Mediation
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