Dear customer, with respect to your complaint, we have conducted a detailed investigation through the account, email and mobile phone number that you provided, but did not find any registration information about XM. At present, the XM APP works well. In addition, we did not receive your message in the customer service mailbox - chinese.support@xm.com. Warm reminder: there are many malicious clones of XM logo, website and App. So please raise your risk awareness and do not download and install any fake XM website or app to protect your private information. And our official website in China is https://www.x1m1world.online/cn/. If you have any questions, please feel free to contact the official customer service for help. You can visit XM official website https://www.x1m1world.online/cn/, and click into the Online Service in the upper right corner of the page to reach out to the customer service. XM provides 24 hours online customer service support from Monday to Friday, and we are very pleased to serve you. Have a good day.

The XM APP trading system in mainland China posted an announcement on July 25. I haven't opened it since July 26, and nobody replied to my email.

I am aninvestor from China's mainland, and theapp can not been opened from 26th. Emails to the company have never been answered. I want to know what happened.