Resolved
Shameless fraud platform scam, unable to close the position
Object 
ZFX
Issue
Others
Requirement
compensation
Amount
$70,000(USD)
Time
135day11hour
Mediation Progress
Hong Kong 2022-12-23
Resolved 
FX2416847897
FX2416847897United Kingdom 2022-11-23
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Our specialist has communicated with you to deal with the problem.
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Hong Kong 2022-08-10
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WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-08-10
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WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-08-09
Start Mediation FX2416847897 
FX2416847897The MAM account 967020 could not be closed. The feedback from the morning has been delayed and the account equity has become less and less. In the evening, the customer manager replied that my transaction password was wrong in the background query. This reason is too strange. You can log in to the account manager, but you cannot close the position, whether you use a computer or mobile phone to close the position. I sent an email to the platform to reply and asked for the screen recording and order number. All of them were provided one by one, but they could not be processed. Seeing that the net value continued to decrease from more than 70,000 US dollars in the morning, it was close to liquidation. This black platform is blatant fraud and robbery.
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