Resolved
Withdrawal application shows success but no funds was received
Object 
Alpari International
Issue
Unable to Withdraw
Requirement
2020031880011651849
Amount
$2,500(USD)
Time
39day14hour
Mediation Progress
Hong Kong 2022-08-06
Resolved 
WANGSQ
WANGSQMauritius 2022-07-07
Reply Alpari International
Thank you for contacting us. In terms of the problem that the money you withdrew did not arrive, we have transferred your complaint to the financial department, which will contact the payment provider for checking the withdrawal. After a few days of investigation, we confirm that the withdrawal problem was finally dealt with on July 1, when the relevant department had sent the withdrawal receipt to your registered email address. We are deeply sorry for the inconvenience and worries caused. If you have any queries, please feel free to contact us. Thank you for your support to Alpari. And we hope that our service is helpful and aim to provide you with better service.
Reply
Hong Kong 2022-06-27
Supplemental Materials WANGSQ
WANGSQThe trading account I provided is not correct due to the incorrect last number, and the correct trading account is 14****480
Supplemental Materials
Hong Kong 2022-06-28
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-06-28
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-06-27
Start Mediation WANGSQ 
WANGSQThe withdrawal application is successful but no funds have been received. The withdrawal record is as follows: Order № 39700876 From Trading Account 143009480 To: China UnionPay 621792******8332
Start Mediation
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