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Resolved
Keep asking for payment, but not withdraw.
Object
SHENGHUI SHENGHUI
Issue

Unable to Withdraw

Requirement

2020031880011651849

Amount

$350,139(USD)

Time

43day11hour

Mediation Progress
Resolved
FX1798454585
Reply
SHENGHUI
Dear customer, we are dealing with the problem as an emergency, please wait patiently.

Reply

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WikiFX Overseas Customer Service

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FX1798454585
I recently invested in a platform called MetaTrader5, ID: 210881, and then participated in their activities, and gave a gift of 33,000 US dollars for a stored value of 300,000 US dollars. At that time, a friend asked me to apply for the activity, and he said that he would help me to complete it together, and the content of the activity was also I did not explain the rules of the activity, and after I completed the stored value task with my friends, the customer service staff said: "There are multiple three-party cross-border fund deposits in your account, and the total amount is: 259,000 USD. According to the International Financial Management Regulations, you need to pay this amount. 5% income tax on funds, the total is: 12950USD, please complete the payment within 7 working days after applying for withdrawal, and then you can withdraw normally after payment. Pay taxes on time!" According to Taiwan's normal, the tax is directly deducted and then given to the remaining money (and I also checked the Internet), so I asked to deduct the tax from it, but the customer service staff said: "We hold a formal financial license. The legitimate dealers of the company are strictly regulated by the international financial management regulations. Any deduction of funds from the user's account will be severely punished by the financial supervision department or even revoked the financial license, so we have no right to deduct tax from your account." In desperation, I can only pay the tax. I also asked the customer service if this is the only payment. The customer service also said yes. After paying the tax, the customer service staff said that the headquarters thought I was suspected of money laundering. Their reputation will be fined $10,000. The problem is that they didn't inform the rules of the game at first, and then they said that I damaged my reputation, and I couldn't show proof of damage to my reputation. I don't know how the fine is calculated. I don't know if After paying the fine, what reason will I use to keep asking me to pay the money instead of withdrawing it. I hope everyone will not be deceived like me again

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