Resolved
Cheat customers
Object 
Eightcap
Issue
Scam
Requirement
2020031816211517242
Amount
$5,000(USD)
Time
42day17hour
Mediation Progress
Hong Kong 2021-07-31
Resolved 
௸྄ིོུρIડᥴꫀડ
௸྄ིོུρIડᥴꫀડ Australia 2021-07-01
Reply 
Eightcap
EightcapThank you for contacting FXTM. According to the information you provided, we are unable to find the FXTM account and account information relating to the customer Gao Xixi. We recommend you to contact us via online chat, or send an email to chinese@fxtm.com to provide more information so that we can follow up. If you have other enquiries, please feel free to contact us. Thank you for your support to FXTM. And we are grateful for the support provided by the customer service. We hope that our service will help you and provide you with better services in the future.
Reply
Australia 2021-06-30
Reply Eightcap
Our platform does not currently have bonus discounts. After checking,the relevant account of the customer wasn't found. Please provide the registered email address and explain where you got the promise of "Promise to deposit and give bonus".
Reply
Hong Kong 2021-06-18
Supplemental Materials ௸྄ིོུρIડᥴꫀડ
௸྄ིོུρIડᥴꫀડ I’ll call the police and ask for the compensation of US 20,000 dollars for all my losses if my problem aren't solved properly.
Supplemental Materials
Hong Kong 2021-06-18
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-06-18
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-06-18
Start Mediation ௸྄ིོུρIડᥴꫀડ
௸྄ིོུρIડᥴꫀડ At the beginning, I asked me to open an account and kept calling me to deposit funds. Later, I lost money after trading for a period of time. I said that I was allowed to deposit funds and get an increase in gold. Later, I also deposited tens of thousands of dollars and did not see the increase in gold. I bought the order the night before. I was forced to close the position after I locked the position. Yesterday, I asked the customer to increase the gold. At first, I said that I could send the increase. Later, I told me that I could deposit the gold again. I didn’t make the deposit and I kept losing money. Let me deposit money again today and say to increase the money
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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