eXcentral

General Information & Regulation

eXcentral EU is a brand name belonging to Mount Nico Corp Ltd – a Cyprus Investment Firm, authorized and regulated by the Cyprus Securities and Exchange Commission with CIF license number 226/14. The CySEC was established in accordance with section 5 of the Securities and Exchange Commission (Establishment and Responsibilities) Law of 2001 as a public legal entity, and CySEC is now one of the most popular regulatory bodies for Forex brokers.

Markets Instruments

eXcentral offers more than 160 assets, ranging from currency pairs, metals, shares, indices, and more.

Minimum Deposit

There are four account types offered at eXcentral: Classic, Silver, Gold, and VIP. It is free to open an account, though the broker requires a minimum 250 USD/EUR/GBP deposit to begin trading.

Leverage

The maximum retail leverage available for forex is 1:30. Indices and some commodities can be leveraged up to 1:20, shares up to 1:5, and cryptocurrencies up to 1:2. Professional clients can leverage up to 1:400 on forex products.

Spreads & Commissions

Commissions are included in the spread at eXcentral, apart from equities and cryptocurrencies, which are charged at 0.8% of the assets notional value. Spreads are around 2.5 pips for EUR/USD in the Classic account and $0.10 for crude oil. Spreads drop to around 0.9 pips with the VIP account.

Other Fees

Other charges include swap fees, which is the interest added or deducted when a position is held overnight. Theres also a 10 USD/EUR/GBP monthly maintenance fee, as well as an 80 USD/EUR/GBP inactivity fee if an account is left dormant for over 2 months.

Trading Platform Available

eXcentral offers two trading platforms; a proprietary platform and an app, as well as the well-known MetaTrader 4.

Deposit& Withdrawal

Funding is available in USD, GBP, or EUR via credit/debit card, wire transfer, Skrill, and Neteller. The minimum deposit for all methods is 250 in the chosen currency. eXcentral does not charge any deposit fees. Withdrawals must be made via the same method used to deposit. The minimum withdrawal amounts are 100 EUR/USD/GBP for bank wire and 10 EUR/USD/GBP for cards. There is no minimum withdrawal for e-wallets, though it must cover the transfer cost. As per the withdrawal policy, fees are charged at 3.5% for cards and Neteller, 30 in the chosen currency for wire transfer, and 2% for Skrill. Bank transfers generally take 3 – 5 working days once processed, whilst cards take 5 – 7 working days.

Customer Support

Customer service is available via the contact number at +357 24 024022, the email address at support@excentral-eu.com, or via the live chat logo at the bottom of the website. The support team can help with how to close or delete an account, as well as payment refunds and platform queries. eXcentral is headquartered at Andrea Zappa & Makedonon 4, Honey Court V, 1st floor, Office 11A, 4040 Limassol, Cyprus.

Trading Hour

Market opening and closing times vary by asset and are provided within the trading platforms. On the eXcentral web platform, trading sessions for currencies are Sunday at 21:05 to Friday at 20:45 (GMT).

Accepted Regions

eXcentral accepts traders from Thailand, United Kingdom, South Africa, Singapore, Hong Kong, India, France, Germany, Norway, Sweden, Italy, Denmark, United Arab Emirates, Saudi Arabia, Kuwait, Luxembourg, Qatar and most other countries.

Traders can not use eXcentral from United States, Canada, Japan, Australia, Israel.