Brand Story

Travelex is a foreign currency exchange organization specializing in the ecological chain of retail forex industry. The company specilaized in preparing, handling and filling foreign currency orders for UK’s main banks as well as international commercial banks, travel agencies, restaurants and casinos.The broker also provides tailor-made products and service solutions for its clients. In 2019, Tongjirong China was identified as its headquarter in Asia Pacific.

Office

According to the licensing details registered with its regulator, Travelex has its Australian head office at Level 29, 20 Bond Street, Sydney.the inspection team went there for a field investigation. 

According to address, the surveyors found this modern office building adjacent to a restaurant.

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The surveyors walked into the building and resorted to a floor directory sign in the lobby. According to the sign, Travelex did have offices on the floor indicated in its licensing information. The survey staff then took an elevator to the 29th Floor, but they failed to find the company’s office there. To double-check, the surveyors went back to the first floor and, after asking the security staff, learned that the company’s office had been moved to the 28th Floor.

The surveyors had to take the elevator again to the 28th Floor. Fortunately, as soon as they got out of the elevator, the surveyors saw Travelex’s office at the end of the corridor.

The survey staff arrived at Travelex’s office and was shown around the office by the front-desk staff. A huge company logo was seen on the wall in the reception area, and next to it were glass doors decorated with blue and white patterns.

Conclusion

A field survey confirmed that the actual address of Travelex’s Australian office was consistent with that shown in its licensing details. The company holds a full license (222444) from the Australian ASIC.